Shipping policy
REFUND POLICY
Last updated: July 17, 2026
At Zovaire, we stand behind every piece we create. If you're not completely satisfied, we're here to make it right.
Returns We accept returns within 30 days of delivery on unworn, unaltered items in their original packaging. To initiate a return, email support@zovaire.shop with your order number and reason for return.
Inner Circle — Final Sale All Inner Circle items are final sale. No returns, exchanges, or refunds will be accepted on these items under any circumstances.
Exchanges We offer exchanges on eligible items within 30 days of delivery. Contact us at support@zovaire.shop to arrange an exchange.
Refund Processing Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds are processed within 5–7 business days to your original payment method.
Damaged or Defective Items If your item arrives damaged or defective, contact us within 7 days of delivery with photos and we will replace it at no cost.
Non-Returnable Items
- Inner Circle products
- Items showing signs of wear, alteration, or damage
- Items returned without original packaging
Questions? Email support@zovaire.shop.